Certifa Aesthetics Ltd we collect, manage and process the personal data you provide to us. We have a data protection regime in place to oversee the effective and secure processing of your personal data.
We will not collect any personal data from you that we do not need. The information we collect may include name, business address, email address, telephone number, photograph, VAT number, invoice address and any communication preferences.
Your areas of speciality
We may also ask you to indicate your areas of speciality. This is for Certifa Aesthetics Ltd information and interest only, and we may use it, for example, to invite you to new course, invite you to serve on a scientific committee, become part of the abstract review board based on your areas of interest, or when submitting an abstract so we can classify it appropriately.
We always aim to improve the services we offer. As a result, we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us.
We do not handle payments and cannot store credit or debit card data. When you go to checkout, you will either be able to pay by invoice, or via an official authorised payment processing system (such as PayPal or WorldPay).
The main purposes for which we collect and process your details are:
To process any orders you make (such as courses, certificates, event bookings or membership purchases).
To provide the service or information you have requested (such as courses, certificates, conference registration or abstract submission).
To gather feedback.
If you agree, we will email you with information about Certifa Aesthetics Ltd courses, events, activities and memberships, and occasionally other related activities or information we think may be of interest to you.
Once you have provided your express consent for us to contact you on behalf of Certifa Aesthetics Ltd there are a number of methods available to you to change your preferences:
By clicking the ‘unsubscribe’ link in any promotional email you receive from us.
By contacting us at firstname.lastname@example.org
Your personal data is collected, stored and processed on a Training Academy membership management and event registration system which was built, and is subsequently maintained and updated. This is a secure, password-protected system, and the data is stored on servers located in the UK.
We may utilise other third-party systems to enable us to collect, store or process your data. We choose systems which we deem to be adequately secure and to perform their duties in compliance with European data protection regulations. In the instances where these providers are based outside of the EU, we ensure they meet requirements of European data protection regulations, such as having appropriate safeguards in place.
How long we store your data
Your personal profile will be deleted from our academy membership management system if your online account has been inactive for 5 years. Although your information may still be stored in archived materials. We remind you that you have a right to have your personal information deleted at any time.
We may share your personal data:
With all Certifa Aesthetics Ltd staff members and board members and partners.
With Certifa Aesthetics Ltd sub-committees if relevant.
We may outsource certain functions when we do not have the in-house capacity required. In such cases, we will only use reputable firms and have processes in place to ensure the safe and confidential processing of personal data.
We may also disclose personal information where required or otherwise permitted by law.
We will not share your data:
With third-party organisations for marketing purposes (unless you have specifically consented to this).
Outside of the EU, unless it is done in compliance with European data protection regulations.
Any personal data we share is transferred securely.
Information about data sharing specific to courses, conference and event registration is available to view in the terms and conditions page.
Please help us to keep your information up to date by informing us of any changes. Please send any requests to correct or complete your personal data to xxx@xxx
You have a right to request the following:
A copy of the information that we hold about you.
To have your personal data erased
To restrict the use of your personal data (i.e. allowing us to store your personal data but not use it)
To have your data provided in Excel/CSV format in order to transfer it to another organisation.
Please submit such requests to email@example.com
Traffic patterns/site statistics
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site. We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do not make any attempt to find out the identities of those visiting our website. We may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.
Links to third parties’ sites
Certifa Aesthics Ltd tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.
We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This privacy notice is intended as a brief and clear overview. We are happy to provide any additional information or explanation needed.
Complaints and enquiries about, or suggestions for improvements to, our data protection processes should be directed firstname.lastname@example.org
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/.
Data Controller Contact
Nominated Data Protection Officer